You've probably seen the claim: a heat pump is 300% efficient, a furnace is 80%. Both numbers are real. But more efficient and cheaper to run are two different things, and in PG&E territory the gap between them decides whether a heat pump actually saves you money. Here's the whole picture, in two diagrams.

First, the part that's true

A gas furnace makes heat by burning fuel. About 20% of the energy in that gas leaves through the flue instead of warming your rooms — that's what 80% AFUE means. A high-efficiency condensing furnace recovers most of that and reaches roughly 96%. Neither can ever pass 100%, because you can't get more heat out of a flame than the fuel contains.

A heat pump doesn't burn anything. It moves heat. Even cold outdoor air holds heat energy, and the outdoor unit collects it and carries it inside — the same trick your refrigerator uses to move heat out of your kitchen. Because it's moving heat instead of creating it, each unit of electricity can put about 3 units of heat into your house.

Energy in versus heat out: gas furnace compared with a heat pumpEVERY 100,000 BTU OF ENERGY YOU PAY FOR100,000 BTU of gas in80,000 BTU100,000 BTU of electricity in300,000 BTU3.75×more heatGas furnace80% AFUE20,000 BTU up the flueHeat pumpCOP 3.0200,000 BTU from outside air
Same energy in, very different heat out. The heat pump's extra output isn't free energy — it's heat that was already sitting in the outdoor air.

Now the catch: energy isn't priced equally

This is where the 3.75× number gets misused. Efficiency tells you how much heat you get per unit of energy. Your bill depends on that, multiplied by what the energy costs.

A unit of electricity costs far more than a unit of gas. At PG&E residential rates — about $0.41 per kWh of electricity against roughly $2.80 per therm of gas — electricity runs about 4.3× more per unit of energy. The heat pump's efficiency advantage is 3.75×. The two very nearly cancel out.

Cost to deliver 100,000 BTU of heat, by systemCOST TO DELIVER 100,000 BTU OF HEATGas furnace · 96% AFUE1.04 therms × $2.80/therm$2.92Gas furnace · 80% AFUE1.25 therms × $2.80/therm$3.50Heat pump · COP 3.09.77 kWh × $0.41/kWh$4.01Same 100,000 BTU of heat, three ways to get it.
Note the order. At these rates gas is the cheaper way to heat: the furnace rated at 80% lands about 14% below the heat pump, and one rated at 96% about 37% below. That isn't a reason to avoid a heat pump — it's a reason to check your own rates first.

The one number that decides it

You don't have to guess. The comparison flips at a specific electricity price:

A heat pump at COP 3.0 costs the same to run as a furnace rated at 80% when electricity hits $0.36/kWh.

Against a furnace rated at 96%, the line is $0.30/kWh.

Below those prices the heat pump wins on running cost. Above them, gas does. PG&E's standard residential rate sits above both — so at today's prices, a heat pump in this territory usually costs a little more to run than gas.

But PG&E's standard rate isn't necessarily your rate, and this is where heat pumps start winning:

  • Rooftop solar. Once your panels cover the load, the marginal cost of a kWh is close to nothing — and the heat pump wins by a wide margin.
  • A municipal utility. Some Bay Area cities sell power well below PG&E's rates, which moves you under the line.
  • Replacing an old, inefficient furnace. The comparison above uses a furnace rated at 80%. An older unit running at 60–70% makes the heat pump look considerably better.
  • Time-of-use scheduling. Off-peak power is around $0.38/kWh — within a few cents of the 80% furnace line. Peak is about $0.55/kWh, which is not.

What a heat pump gives you that a furnace can't

Running cost is one column of the spreadsheet. The others matter too:

  • It's also your air conditioner. One system, both seasons. If you were facing a furnace and an aging AC, the heat pump replaces both — which changes the comparison completely.
  • No combustion inside your house. No flame, no flue, no carbon monoxide risk, and nothing to service on the gas side.
  • Room-by-room control. A ductless heat pump heats the rooms you actually use instead of the whole house — and with no duct losses, all the heat you pay for arrives where you want it.
  • No on-site emissions. Nothing burns in your home. The emissions question moves to the power grid, which in California gets cleaner every year.

Where it isn't the answer

We'd rather tell you this up front than sell you a system you don't need:

  • If your furnace is young and passes inspection, repairing it is almost always cheaper than replacing it.
  • If you have good ducts and want even heat in every room, a ducted heat pump — or a dual-fuel setup that keeps the furnace as backup — may suit you better than wall-mounted heads.
  • If your electrical panel can't carry the load, a new dedicated circuit is a real cost before you start.

How to decide for your house

Two steps, and you can skip the sales pitch entirely:

  1. Find your actual rates on your last two utility bills — the real per-kWh and per-therm numbers, not an average from a blog post.
  2. Run them through our operating cost calculator to see what your system costs to run per day and per month.

If the numbers favor gas in your house, we'll tell you so. If you want to see what a heat pump would cost installed — with equipment, labor, permit and HERS testing itemized — that's on our multi-zone heat pump pricing page. And if you'd rather just talk it through, we'll look at your bill with you.

Rates and assumptions used above

  • Electricity: $0.41/kWh — the default in our own operating cost calculator (PG&E presets: $0.38 off-peak, $0.55 peak).
  • Gas: $2.80/therm — a mid-range PG&E residential figure. Winter rates run higher.
  • Furnaces: 80% and 96% AFUE. Heat pump: COP 3.0 (a mild-climate seasonal average — it runs higher in mild weather and lower in a cold snap).
  • Conversion: 100,000 BTU per therm, 3,412 BTU per kWh.

Change any one of these and the winner can change. Your utility bill is the only real authority — that's the whole point of this page. Rates checked September 2026.